Position Summary

Under the direction of the Cage management and supervisory team, this position is responsible for preparing and completing of all Cage transactions and for maintaining and securing assets.

Duties & Responsibilities

• Responsible for the redemption of gaming vouchers in a pleasant and professional manner in compliance with cash handling procedures, internal controls, company policies and procedures and/or NB Lottery Gaming Corporation (NBGLC) policies and procedures; report any violations and escalate to the appropriate level as necessary
• Process Jackpot payments
• Balance Cash Float at the beginning and end of shifts, and keep working areas organized
• Keep control over Cash Desk keys and ensure their return to the Cage Supervisor at the end of the shift
• Complete Foreign Currency exchanges, buy backs and Travellers’ Cheques as per NBGLC policy
• Complete currency exchanges and transactions, track player financial activities and complete required reports to comply with the Criminal Code of Canada Proceeds of Crime (Money Laundering), Terrorist Financing Act/Regulations and the NB Lottery Corporation policies and procedures
• Ensure safety and security of employees and guests while providing prompt, courteous service to assure guests have an enjoyable gaming experience
• Ensure all transactions are processed and recorded properly in the various electronic systems
• Acquire and maintain a strong knowledge of all Cash Cage policies and procedures
• Participate in a professional, constructive and supportive environment for all Casino staff with an attention to open communication and a team concept
• Preserve Casino and guest confidentiality while at work and away from work
• Other duties as assigned

Qualification Requirements

• High school diploma or GED equivalent
• Two years cash handling experience in a customer service position
• Ability to operate adding machines, currency counters and other related equipment
• Working knowledge of computers
• Professional attitude and appearance, strong interpersonal skills and a team player
• Must possess excellent verbal, written and organizational skills
• Dependable and reliable with a demonstrated commitment to service excellence
• The role requires a flexible schedule that adapts to business needs, will have non-traditional work hours including holidays, evening, overnight or weekend shifts.
• Bilingualism (Fr/Eng) is an asset
• Must be at least 19 years of age or older
• Ability to successfully obtain and maintain a Gaming Registration within applicable province (New Brunswick).

Job Types: Part-time, Permanent

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• On-site parking
• RRSP match
• Vision care
• Wellness program

Ability to commute/relocate:

• Moncton, NB E1G 0R7: reliably commute or plan to relocate before starting work (required)

Experience:

• Cash handling: 2 years (required)

Language:

• French (required)

Work Location: In person