The Director of Security and Surveillance is responsible for protecting the assets of the corporation against theft, fraud and abuse. They are accountable for providing strategic direction, guidance, support, and oversight to ensure the successful operation and continuous progress of the Security and Surveillance departments. They will also support the culture, mission, vision, values and standard operating procedures.

EXPERIENCE, EDUCATION, AND CERTIFICATIONS

• Minimum ten years management experience in Security, Surveillance, investigatory and/or related field.
• Post Secondary education in criminology or suitable combination of education and experience.
• The ability to obtain registration as a Category 1 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.
• Superior knowledge of the applicable federal, provincial laws related to gaming.
• Superior knowledge of the regulatory requirements with knowledge of the slot operations and table games including protection initiatives, and cheating manoeuvres devices.
• Experience in interrogation and business and criminal investigations an asset.
• Casino Industry experience or working knowledge is an asset

SKILLS

• Manage and direct comprehensive security and safety programs.
• Develop and administer goals, objectives, and procedures.
• Make unpopular and/or difficult decisions which benefit the organization in the short and long term.
• Be a strategic, ethical, and effective motivator.
• Forecast changes in the economic climate and/or profits and react accordingly.
• Selected, supervise, train, and evaluate team members.
• Proficient in MS Office computer applications.
• Excellent interpersonal, oral and written communication skills with all levels of the organization.
• Ability to sustain high level of confidentiality, integrity, and professionalism.
• Must posses ability to write clearly and concisely and effectively present information to all levels of management in written and verbal form.
• Review and comprehend all necessary documentation.
• Complete standard company forms and reports.
• Interpret and explain Policies and Procedures.
• Manage multiple tasks concurrently in a changing environment.
• Self-motivated, self-directed and exhibit strong attention to detail.
• Must have capacity to exercise sound judgement, reasoning, and logic in making necessary decisions including recommendations to management for continuous improvement.
• Must be able to address stressful situation with guests with dignity and the utmost tact and politeness.
• Participate in the development and administration of goals, objectives, and procedures.
• Establish and maintain effective working relationships with those contacted during work.

PHYSICAL DEMANDS

• Must be able to move about the facilities as part of duties.
• Ability to stand and sit for extended periods of time.
• Ability to walk distances.

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications require of team members assigned to this job. The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by your Department Head. The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Please contact Human Resources at [email protected] if you require accommodation at any time throughout the hire process.