Job Overview
We are seeking a motivated and dynamic Team Leader to join our organization. The ideal candidate will be responsible for guiding and supporting a team to achieve operational excellence and meet customer expectations. This role requires strong leadership skills, effective communication, and the ability to foster a positive team environment. The Team Leader will play a crucial role in driving sales performance while ensuring high standards of customer service.

Duties
- Lead, mentor, and develop team members to enhance their skills and performance.
- Oversee daily operations to ensure efficiency and effectiveness in service delivery.
- Recruit, train, and onboard new team members, ensuring they are equipped with the necessary tools for success.
- Communicate effectively with team members to set clear expectations and provide constructive feedback.
- Manage time effectively to prioritize tasks and meet deadlines.
- Negotiate with clients and vendors to secure favorable terms and pricing.
- Monitor sales performance metrics and implement strategies for improvement.
- Foster a collaborative environment that encourages teamwork and open communication.
- Address customer inquiries and resolve issues promptly to maintain high levels of satisfaction.

Experience
Candidates should possess a combination of relevant experience that demonstrates their capability in leadership roles. Preferred qualifications include:
- Proven experience in sales management or customer service roles.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Experience in training development, showcasing the ability to enhance team capabilities.
- Excellent communication skills, both verbal and written, to facilitate effective interactions with team members and clients.
- A background in recruiting is advantageous, as it contributes to building a strong team foundation.

If you are passionate about leading teams towards success while providing exceptional service, we encourage you to apply for this exciting opportunity as a Team Leader.

Job Types: Full-time, Permanent

Pay: $17.20 per hour

Expected hours: No less than 40 per week

Education:

• Secondary School (preferred)

Experience:

• Warehouse: 1 year (required)
• team lead: 1 year (required)

Language:

• French (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person