Payments Canada’s purpose is to make payments easier, smarter and safer for all Canadians. We care deeply about our employees’ well-being and are committed to providing a flexible, hybrid work environment that supports in-person connection and remote work.

|Get to Know Us

We are a unique organization situated at the centre of Canada’s payments ecosystem. We own and operate payment systems that process hundreds of billions of dollars worth of payment transactions every business day. We convene ecosystem participants to discuss their multiple and diverse interests and ideas, and to navigate industry-level challenges. We adhere to a set of values that in themselves are tensions: Inspire Trust, Build Community and Enable Change.

Payments Canada where our country connects:
https://www.youtube.com/watch?v=czEJQ0jhqIU

|Our Culture

We are a collaborative, diverse and passionate group of individuals. We support one another, make impactful contributions to the organization, and develop and nurture meaningful connections across our ecosystem!

Come and join us - Where Payments Meets Purpose!

| About the role

Reporting to the Director, People Operations and Services, the Human Resources Coordinator acts as the first point of contact for general Human Resources inquiries, delivers timely customer service, administers employee transactions and is accountable for the onboarding and offboarding of Payments Canada’s employees. This role also supports the People Team with HR programs, Recruitment support, policies and initiatives.

This is a temporary position for a 12-month Term

| What you’ll do

Your responsibilities as the HR Coordinator will include:
Human Resources Operations:

• Acting as the first point of contact for responding to all employee and manager HR inquiries, escalating matters to appropriate team members as required;
• Provide recruitment assistance such as completing discovery calls, screening job postings, drafting and sending new hire letters and data entry;
• Partnering with stakeholders to coordinate logistics to ensure a seamless employee experience;
• Inputting and maintaining employee data in HRIS;
• Assist with the administration of benefits and pension enrolment and changes.

Client Services:

• Resolve routine issues, make recommendations, and liaise with other HR team members to resolve more complex issues;
• Respond to employees’ general questions about HR policies, benefits and pensions in a timely manner.

People Portal Management and People Communications:

• Partner with the communication team to develop, draft, and build HR related content on the People Portal to promote and drive awareness for all the HR initiatives and policies;
• Ensure the people portal is updated with the most recent policies and procedures;
• Assist with the company-wide communications and announcement on the People Portal involving wellness, Culture and Engagement and HR information updates.

| Minimum Qualifications

• Post-secondary education in business, Human Resources or related field;
• Minimum of 1-2 years’ experience in an HR or administrative role;
• Experience in building relationships with both internal and external customers;
• Experience with scheduling and conducting interviews;
• Experience with preparing recruitment materials (job postings, Interview guides, offer letters, etc.);
• Experience with HRIS systems (Ceridian Dayforce);
• Impeccable attention to detail and organizational skills;
• Ability to provide excellent customer service;
• Ability to multitask and handle multiple initiatives simultaneously;
• Ability to work cross functionally with various departments and team members;
• Ability to work in a fast-paced environment and meet deadlines;
• Knowledge of HR functions including but not limited to recruitment, benefits and onboarding;
• Valid criminal and credit records check.

| Preferred Qualifications

• CHRP Designation or in the process of completion would be considered an asset.

| Salary Range

• Based on qualifications and experience: $65,026 and $81,283 CAD.

Please submit your application by October 16, 2024.

| Payments Meets Purpose - What you can expect from us

• Flexible, hybrid (remote/office) environment;
• Competitive compensation package, including annual variable bonus and defined contribution pension plan with employer matching percentage (If eligible);
• Comprehensive health and dental benefit coverage, including mental health coverage, life insurance and a health spending account for you and your dependents (Permanent and temporary employee's with contracts 12 months & over);
• Paid time off: minimum four weeks paid vacation, sick and personal days, December Holiday Shutdown and Cultural Holiday Observance Days;
• 26 Weeks of paid maternity and parental leave top-up;
• Rewards and recognition program;
• Access to Office Gym Facilities;
• Internal and external professional development opportunities;
• Fun team and organizational events;
• Monthly All Staff Forums led by our Executive Leadership Team.

|Our Diversity, Inclusion and Equity Commitment

At Payments Canada, we are committed to making everyone feel they can be themselves and thrive at work. We will continue to build on a foundation of respect and appreciation for diversity in all forms and collectively create an inclusive and equitable culture where our differences are valued.

We are committed to employment equity and actively encourage applications from women, Aboriginal people, persons with disabilities and visible minorities. If selected for an interview, please advise us if you require special accommodation by emailing [email protected].

We thank all applicants for their interest in this opportunity. Preference will be given to Canadian citizens and permanent residents. Only selected candidates will be contacted for an interview. Interviews may be conducted virtually or in person.