Medical Office Assistant Needed

We are seeking for an experienced, detail oriented, tech savvy self-motivated and highly resourceful individual with experience in vaccine adminstration for a full-time position as a Medical Receptionist for a Family Physician Clinic / Family Health Organization.

The kinds of activities that you would need to do are:

-Answering phones and booking patients in EMR
-Scanning hard copy documents into electronic copies
-Opening and sorting mail
-Able to triage efficiently and knowledgeable of clinical policies
-Understand patient point of view and diagnose the fastest path to effective care
-Be tolerant and have effective problem solving and de-escalation skills to manage occasional difficult patient behaviours even when they seem unreasonable
-Coordinate with the other receptionists
-Quickly learn how to use the various information technology systems (i.e. EMR -OSCAR, VOIP, email)
-Use standard clinic procedures but with an eye to process improvement

Key Requirements

-Higher education - Post secondary university education or College Diploma from a 2-4 year program

-Experience in administering and ordering vaccines to adults and babies
-Proven experience as a receptionist in a medical setting (minimum 2 year)
-Experience with OSCAR EMR preferred
-Experience with working in a FHO preferred
-Proactive and a good problem solver
-Able to use technology with minimal support
-Proficient in all Microsoft Suite
-Excellent time management skills and ability to quickly shift context based on patient flow
-Attention to detail and understanding that all work must be done in the same day
-Excellent written and verbal communication skills
-Accountable and strong at working independently
-Experience with customer service and ability to de escalate difficult interactions with patients

Background as a RPN preferred .

Please only apply if you have a recent experience as medical office assistant and some practical experience with direct patient care administering injections .

Applicants to this position must commit to long term position and be willing to grow with our company and take on the role of office administrator.

How to apply for this position:

-Send your resume and cover letter

-You will have a phone interview , this will be followed by an in person interview in the next 3-4 days

Salary: $20.00 - $22.00 per hour depending on experience

Expected hours: 30-32 per week

Benefits:

• Dental care
• Extended health care
• On-site parking

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Evening shift
• Weekends as needed

Ability to Commute:

• Toronto, ON (required)

Ability to Relocate:

• Toronto, ON: Relocate before starting work (required)

Work Location: In person .

Job Type: Full-time

Pay: $20.00-$22.00 per hour

Expected hours: 30 – 32 per week

Benefits:

• Dental care
• Extended health care
• On-site parking

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Education:

• Secondary School (required)

Experience:

• medical receptionist: 2 years (required)

Licence/Certification:

• IM Injection certification (required)

Work Location: In person