Job Summary

Objective: We are looking for a passionate organized individual with strong customer service skills and sales ability to join our team!

You are expected to ensure that the spa runs efficiently, smoothly and provides a high level of quality customer service and care. Your amazing sales ability will ensure we are maximizing our member retention on a daily basis.

Job Duties

- Daily operations of the spa, including but not limited to: reception, reservations, maintenance/quality control; including service, cleanliness and product usage

- Maintaining a professional spa image at all times

- Utilizing strong customer service and communication skills to educate customers on our spa services and products

- Resolving client concerns promptly; sharing of best practices regarding client retention so all can learn from concerns and solutions; puts clients first and models service and care standards at all times

- Perform additional duties as assigned

Qualifications

- Being able to work on weekdays, weekends, and/or evenings‪ when required by business needs

- Experience in the Customer Service, Wellness, Retail, or Hospitality Industries will be an asset

- Must have strong written and oral communication skills

- Strong administrative, operational and computer skills!

- Ability to work, multitask and excel in a fast-paced environment

BENEFITS & PERKS

• In-depth orientation and follow-up in-house training
• Head office training and support on a on-going basis
• Uplifting team atmosphere and team communication platforms
• Product and Service incentives and discounts!!
• Extended health benefits available for candidates working 35+ hours weekly.

If you feel this is the right career for you, APPLY TODAY!

Job Type: Part-time

Pay: From $17.00 per hour

Benefits:

• Dental care
• On-site parking
• Store discount
• Vision care

Flexible language requirement:

• French not required

Shift:

• Day shift
• Evening shift

Work days:

• Monday to Friday
• Weekends as needed

Work Location: In person