Carrier Enterprise Canada

Commercial Account Manager

  • Carrier Enterprise Canada
  • Ottawa, ON
  • Full Time
  • 9 days ago


Job Description

Position: Commercial Account Manager - Ottawa

CE is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. CE proudly distributes the Carrier, Bryant and Payne brands of HVAC equipment for the use in Commercial and Residential markets, as well as a full-line of aftermarket parts, supplies, and accessories. CE has 36 locations across Canada. We are currently accepting internal and external applications for a Commercial Account Manager.

Reporting To: Commercial Sales Manager

Location: Ottawa, ON

The Opportunity

  • Achieving agreed upon sales goals and increasing share of market for our Aftermarket Parts product lines and Carrier, Bryant and Payne Residential and Commercial Equipment
  • Seeking new customers and dealers to complement and grow territory coverage
  • Building strong client relationships and providing dedicated customer service
  • Actively expanding new channels of business and supporting retail initiatives
  • Introducing new and potential customers/dealers to WWG/Totaline and Carrier Enterprise
  • Providing quotes to customers and feedback market feedback to the organization
  • Keeping customers aware of product availability and the status of their orders
  • Providing product information to customers
  • Assisting the credit department in the collection of outstanding debts and the resolution of disputes with customers
  • Backup support to the Counter team as required
  • Provide weekly sales reports
  • Participate in the afterhours call out service provided to our customers
  • Arrange and support customer training with vendor support

What You Offer

  • Minimum three to five years of HVAC/R sales experience
  • Post-secondary education in HVAC
  • Organized, independent and persistent individual who has a strong desire to sell and succeed
  • Superior communication and interpersonal skills
  • Customer service oriented
  • Computer literate
  • Refrigeration skills and knowledge
  • Proven negotiation, sales and leadership abilities

Why work for CE Canada?

  • Our culture and mindset are focused on leading sustainable, ambitious, strategic growth through engagement, empowerment and accountability
  • We are a team built on trust and integrity
  • We believe our people are what delivers a high level of customer experience
  • We offer competitive salary, incentive and benefits
  • We invest a lot in valuable training, best-in-class tools, and a successful value add and sales methodology
  • We win and celebrate together

*Carrier Enterprise Canada is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please advise the Recruiter of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

Job Type: Full-time


  • Monday to Friday

Application question(s):

  • Do you have a minimum of three to five years of HVAC/R sales experience?
  • Do you have a post-secondary education in HVAC or Mechanical Engineering?

Work Location: Hybrid remote in Ottawa, ON K1K 4C1

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