RESPONSIBILITIES INCLUDE:

• Greeting and registering patients
• Scheduling and confirming appointments
• Answer the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
• Responsible for keeping the reception area clean and organized
• Registers new patients and update existing patient demographics by collecting detailed patient information
• Facilitates patient flow by communicating with patients and clinical staff
• Responds to inquiries by patients, prospective patients, and visitors in a courteous manner

SKILLS & REQUIREMENTS:

• Strong understanding of confidentiality as it relates to medical records
• Excellent verbal and written communication skills
• Polite and assertive speech
• Ability to prioritize; strong critical thinking and problem-solving skills
• Ability to work in a fast-paced environment
• Ability to multitask
• Customer service focused

Job Types: Full-time, Part-time, Permanent

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift

Ability to commute/relocate:

• Brampton, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Expected start date: 2024-08-01